Tom Wujec opens his talk with a statement: “Tell me about a wicked problem, and I will help you make toast.” He uses toast-making to help people understand the nodes and links within a system....
Listening is a vital responsibility, dangerously deficient in too many caregivers
By
Martie Moore
Jun 29, 2023
The fifth time I told my story of why I was here, I wondered if I needed to change it to make it more interesting. Except I was in the emergency department and needed to be seen by someone. Next...
Confidence, plus 1
By
Martie Moore
Jun 02, 2023
I belong to a group on social media that posts pictures of nature, animals, birds and the occasional unidentified print left in the dirt/sand. This day a question was poised, “Can you identify what animal...
The Power of One
By
Martie Moore
May 05, 2023
I watched him as he smiled and hummed, whirling around his work area. He was not aware of me, just what he was doing. His manager walked up to me and said, “He is our best worker, customers love him,...
The gift of many hands
By
Martie Moore
Apr 07, 2023
I first was introduced to the blessing of hands as a young nurse working in a faith-based hospital. I was fresh out of college and eager to be a “real Nurse.”
Let’s talk about Candida auris and why, as a leader, you need to act
By
Martie Moore
Mar 10, 2023
The headlines in the NY Times, Wall Street Journal and other publications say it all: In my conversations across the nation, I have asked many leaders what they are doing to prevent the introduction...
The allure of the money: Is it really about that when employees leave?
By
Martie Moore
Feb 10, 2023
“This makes me feel so valued.” Scrolling through social media, my eyes were drawn into the post and the picture. What made the individual feel valued? Her employer sent pizza on her birthday while...
Road trip lessons for leaders
By
Martie Moore
Jan 15, 2023
In the fall of 2022, a road trip from Chicago to Seattle and back in nine days occurred. The rented cargo van was named Casper to represent its large white exterior. Later the name of Casper crystalized...
The practice of compassion: Yes, it is a practice
By
Martie Moore
Dec 16, 2022
Chaos was in the air. People moved quickly, with expressions of impatience and the occasional flash of anger. The workers were weary, the sea of faces was never ending and there was no holiday cheer in...
A burnt orange car becomes a teacher
By
Martie Moore
Nov 18, 2022
Slowly I walked around it, turned and walked away. Walking down the aisle, I kept looking back over my shoulder. I stood looking at the model of a car that I had rented a hundred times, and the one that...