[Partner content] For the past two years, operators have had to deal with higher costs brought on by COVID-19. Now comes the highest inflation rates seen in more than four decades. In episode 1 of this two part-Spoonful of Sugar podcast, you will hear from industry legend Robert G. Kramer as he talks through the impact of higher operating costs in this sector. He’ll dig into the diverse new pressures operators are coping with and will discuss why the new normal promises to be very different indeed.